For beginners, the fact that both webhosts make use of cPanel is certainly beneficial.
It is a very user-friendly panel, perfect for those who are just starting out and are still unfamiliar with how to install different web scripts such as Joomla, WordPress, and the like.
Aside from user-friendliness, both of these providers also offer solid security for their dashboards, making sure that your files are kept safe from hackers and viruses.
Which one is the best host for beginners?
Getting things set up with both Bluehost and Hostgator is quite an easy and straightforward process.
There’s not much need for any technical knowledge, ensuring that even beginners would be able to do it without hassle.
The difference lies in the time it takes for the host to process everything.
In comparison to Bluehost, Hostgator took longer when it came to provisioning the server. Their backend interface is also comparably slower.
For this reason, Bluehost provides a faster and easier process when it comes to getting started.
Aside from the aforementioned, note that both hosting companies include these features for all of their plans:
- Easy tech support access
- 1 click WordPress installation
- Support is capable of guiding beginners through the entire set up process
- Both have user-friendly interfaces
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Performance and Efficiency
Both web hosts rely on SSDs for all of their servers.
Now, for those unfamiliar, SSDs refer to Solid State Drives—these are far more reliable and also a lot faster when compared to the traditional hard disk drives.
Unlike hard disks, they don’t have any moving parts which can get dysfunctional or worn out with use.
It is preferred by many given the fact that websites hosted on SSD are proven to have faster response times and are also less prone to downtimes.
That said, this isn’t a particularly special feature for both web hosts as it is fast becoming a standard in the industry.
A lot of web hosting companies are switching to it and offering it as an option for different plans.
However, it is worth nothing as some hosting companies do provide extra features that help boost the speed and efficiency of SSDs.
Such is the case with Bluehost.
The company is well known for the CPU throttling feature which helps with providing extra security for users within a shared host. It works simply, but effectively.
For example, if a particular website on that server is using an excessive amount of resource—more than what has been allotted—the scaling feature will immediately freeze and shut it down, making sure that there’s appropriate distribution among the websites sharing the server.
With this in mind, we can conclude that Bluehost tops Hostgator when it comes to using the latest technology available for enhancing their server’s performance.
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First off, why is speed of great importance when it comes to websites?
Think of it this way, the average internet user has a very limited attention span—basically, they want to get the information or service they need as quickly as possible.
In fact, surveys have shown that if a website doesn’t load within the first 3 – 5 seconds of a user accessing it, they are more than likely to click away and search for a more efficient option.
That, right there, is a potential income loss for any website owner.
There’s plenty of different factors that contribute to the speed of a website, one of the most important would be the drive the company uses.
Whilst both Hostgator and Bluehost makes use of the same type of drive, the latter’s servers responded 1.5x faster than Hostgator’s.
It may not seem like that big of a difference, but considering just how competitive certain industries are, any advantage you can get matters a lot.
We have also observed that Hostgator’s performance was pretty great, the response time being at par with that of Bluehost until the visitor count increased.
This is an issue that we did not encounter whilst testing Bluehost. In fact, the company provided consistent speed even after the visitor count topped 500.
Will this be a problem?
It depends on the kind of website you own—the purpose for it.
For personal websites, this shouldn’t be an issue as your traffic is likely to remain consistent.
However, if you’re looking to host a business website—one that can experience traffic surges often—this might become an issue.
Think of it this way, if your website starts slowing down after a number of visitors begin accessing it, which often happens during promos and sales, you might receive negative reviews from both current and potential clients.
If it stops loading completely—that’s an even bigger issue. Needless to say, what you’ll need is a web host that would be able to provide consistent speeds regardless of how much traffic your website is getting.
This is important because you want to make sure you’re delivering the best possible experience to the people accessing your pages.
The better their experience is, the better impression you’ll make. Any good business owner would agree that this is a key factor to success—especially online.
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For Hostgator, they are able to ensure customer satisfaction through their 24/7/365 live chat, toll free number, and ticketing system.
This allows clients a number of different options when sending in their questions. A lot of improvement has also been done in order to reduce waiting times for their live chat.
For Bluehost, they also have the same 24/7/365 support team but with the addition of detailed video tutorials, and a support forum.
That said, many of their clients do complain about experiencing technical issues even after the team has “fixed” the problem.
So, which one is the best?
Whilst both offer speed and availability, we’d have to give this one to Hostgator as their investment into their support team has really paid off.
Both 2 hosts are good at their side. Pricing and support are also good in both Hostgator & Bluehost. Now it’s your choice to choose one from these two hosts.